Privacy Policy
This Privacy Policy explains how Edgentic Augmented Intelligence, an EvEv EMEA Company (“Edgentic,” “we,” “us,” or “our”) collects, uses, shares, and protects personal data when you visit our website, contact us, partner with us, or apply for roles with us. It also describes your rights and how to exercise them. If you have questions, contact us at privacy@edgenticai.com.
Who we are and scope
Edgentic Augmented Intelligence, an EvEv EMEA Company, is the controller of personal data processed via our website and related online services (the “Site”) and in the context of our sales, partnership, and recruiting activities. This policy applies to personal data we process as a controller; it does not cover processing by third parties acting as independent controllers.
What data we collect
We collect the following categories of personal data:
- Contact and business details: first and last name, email, phone, company, role, country/region, and the content of messages you send us.
- Preference and engagement data: your communication preferences, form selections (e.g., inquiry type), and interactions with our emails and Site.
- Technical data: IP address, device and browser type, operating system, referral URLs, pages viewed, time on page, and cookie identifiers. See our Cookie Policy for details.
- Recruiting data (if you apply): CV/resume, work history, education, portfolio links, eligibility to work, and information from interviews or assessments.
- Partner/vendor information: company details, contact persons, solution categories, and commercial discussions.
- Derived/aggregated data: metrics and insights we generate from the above (in aggregate or de‑identified form where possible).
We collect data directly from you (e.g., forms, email, calls), automatically via cookies and similar technologies, and from third parties (e.g., partners, referrals, public sources, and analyst firms) where lawful.
How and why we use personal data (legal bases)
We process personal data for the purposes and on the legal bases below:
- To respond to inquiries, provide information, and operate the Site (contract and legitimate interests).
- To plan, deliver, and improve our services, partner programs, and content (legitimate interests).
- To send service communications and, with your consent where required, marketing updates you can opt out of at any time (consent or legitimate interests, depending on jurisdiction).
- To evaluate and process job applications (contract, legitimate interests, and legal obligations).
- For security, fraud prevention, and to maintain service integrity (legitimate interests and legal obligations).
- To comply with laws, enforce agreements, and protect rights (legal obligations and legitimate interests).
- With your consent for specific purposes (e.g., non‑essential cookies, certain marketing).
You may withdraw consent at any time via “Cookie Settings,” unsubscribe links, or by contacting us.
Cookies and similar technologies
We use cookies, local storage, pixels, and tags to operate and improve the Site, measure performance, and (where applicable) personalize content. Non‑essential cookies are used only with your consent. See our Cookie Policy for details and controls.
How we share personal data
We share personal data only as needed and with appropriate safeguards:
- Service providers (processors) that host our Site, power analytics, email, applicant tracking, security, and collaboration tools, under contract and subject to confidentiality and data protection obligations.
- Partners and vendors, with your direction or as part of a joint engagement you enter into with us (we’ll be clear when this applies).
- Professional advisors, auditors, and insurers under confidentiality.
- Authorities, regulators, or courts when required by law or to protect rights, safety, and security.
- Business transfers: if we undergo a reorganization, merger, or asset sale, personal data may be transferred as part of the transaction with appropriate protections.
We do not sell personal data.
International transfers
We operate globally. Where personal data is transferred outside the EEA/UK or your home jurisdiction, we implement appropriate safeguards, such as European Commission/UK International Data Transfer Agreements (SCCs/IDTAs) and additional measures where required.
Data retention
We keep personal data only as long as necessary for the purposes described:
- Inquiry and contact records: typically 24 months from last meaningful interaction.
- Marketing preference and consent records: as long as you are subscribed and for 24 months after opt‑out to evidence compliance.
- Recruiting records: typically 12–24 months (or longer where required by law) after a process concludes.
- Technical logs and security records: typically 12–24 months.
- Contracts and financial records: per statutory requirements.
When no longer needed, data is securely deleted or anonymized.
Security
We use administrative, technical, and physical safeguards appropriate to the nature of the data we process, including access controls, encryption in transit and at rest (where supported), secure development and change management, and vendor due diligence. No method of transmission or storage is 100% secure; we continually improve our controls.
Your rights
Depending on your location (e.g., EEA/UK and similar jurisdictions), you may have the right to:
- Access a copy of your personal data.
- Correct inaccurate or incomplete data.
- Delete your data (“right to be forgotten”).
- Restrict or object to processing, including for direct marketing.
- Port your data to another service.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with your supervisory authority.
To exercise these rights, contact privacy@edgenticai.com. We may request information to verify your identity and will respond within the timeframes required by law.
EEA/UK users: You may lodge a complaint with your local data protection authority. Contact details are available on the European Data Protection Board (EDPB) and UK ICO websites.
Children
Our Site and services are not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us to delete it.
Third‑party links
The Site may link to third‑party websites or services. Their privacy practices are governed by their own policies; we encourage you to review them.
Automated decision‑making
We do not make decisions producing legal or similarly significant effects solely by automated means. If this changes, we will provide required notices and safeguards.
Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will update the “Last Updated” date and, where required, notify you of material changes.
Contact us
For questions, requests, or complaints about this Policy or our data practices, contact:
- Email: privacy@edgenticai.com
- Postal: Edgentic Augmented Intelligence, an EvEv EMEA Company, [insert registered office or mailing address shown on your Site]
If you contact us, we will respond within applicable legal timeframes.
Note: This Policy is intended to be globally applicable and GDPR‑aligned. Depending on your business footprint, you may need to add jurisdiction‑specific disclosures (e.g., UK GDPR nuances, Swiss FADP, or US state privacy notices).